Your payment has failed. Please try again with a different card and follow the guide here for more solutions. If your payment fails too many times you may be blocked from future purchases:
- Review common decline reasons here Error Code Description and Actions) Afterwards try to pay again when you resolved the issue
- https://supporthub.g2a.com/marketplace/en/Problem-Solving/my-transaction-has-failed-what-should-i-do
- Make sure you inputed all information correctly. Confirm the card number, expiration, and code entered.
- A typo in the card number. Try entering your card number again.
- An expired credit card. If your card hasn’t expired, check to make sure the date was entered right.
- A typo in the Card Verification Code (CVC). Double-check the number and retype it.
- Your credit limit was reached. Contact your card provider for more information.
- Mismatched billing address with the one on file with your bank. Check that your billing address matches the one your card provider has on file.
- For Do Not Honour errors call your bank or credit card company to make sure they do not block your transaction.
- Order a smaller amount of your goods. Payments over $100 are less likely to succeed if it is your first transaction.
- If you have multiple cards try another one. Such as a different Visa or Mastercard.
- Attempt to pay again on a different device like your cell phone.
- If you get 3D Secure errors make sure you checked your phone for SMS alerts and do not block popups.
- Do not use a VPN or proxy to place the order. Your IP is never shared with anyone and using a VPN usually will result in the payment being denied due to fraud detection.
- Try to pay through another one of our payment methods with a credit card or debit card.
- Lastly, if none of the above works then review the link below for more tips to fixing the payment. If nothing works then you can select a non-credit card option such as crypto currency, bank transfers,